Emberton Discount not working

[WoodenMan]

Hi not sure where to put this or who to tell, needed some bits quickly today and the discount code for Emberton Imperial Ltd. isnt working as a member.

Just told me not available to me but a valid code. Maybe I need to spend over 100 quid? anyway bits ordered anyway.

[Chris866]

I'll pass this on to our Advertising manager - Andy, he'll get to the bottom of it.

Thanks for letting us know. 

Chris

[Robin]

Can't help with the discount code - I've used it before with no problem, but I'm sure Andy will sort it.

But, if you're a S2C member, let Alan know by sending him a PM (to Wittsend), with your membership number and name etc. and he'll upgrade your access on this forum so you can see the 'members only' sections   

Robin.

[WoodenMan]

Hi, sorry Robin I should of said - I am a member and can see our resource fully. The Emberton code worked fine last time when I used it. Its probably a glitch but thought it best to say somwhere

[Robin]

Hmm... can you see the "S2C Members' Lounge" section of the forum when you click on "Home"?

If you have member rights, you should see that section - and your membership number should appear in your profile details on the left of each post, which isn't showing at present.

This forum is managed seperately from the main website - you might be able to see all sections of the S2C website, but missing areas of the forum site.

Robin.

[blacklab101]

Had the same issues a couple of times, but wanted to order some items of much higher value so wanted to use the code. I sent Emberton a mail over the weekend and just had an answer. You need to contact them to get added to a list, to protect the discount code.
Makes perfect sense to me.

Hope it helps.

[Peter Holden]

Ring them up and tell them.  They will put a marker on your account to make sure you get it next time

Peter

[WoodenMan]

Thanks, all sorted with them. I find them a really good retailer and there bits are normally pretty good with quick delivery.

[Col Coxy]

I would disagree I have had issues with a couple of items sent that were scrap.  A washer pump broke after a week and tonight I was delivered a new 2a wiper washer switch at a cost of just under thirty pounds and when I went to test it and get that satisfying click the switch face broke off I am glad I didn't fit it.  Not withstanding it wouldn't work but I would hate for the motor to catch fire as a result of substandard parts! 

[Alan Drover]

I've never had any problems and I've had quite a few parts from them, especially the proper fuel gauge sender unit which works a treat.
I order by phone and always get a discount.

[Peter Holden]

Col Coxy, it sounds like you have been quite unfortunate

The stuff I have had from him has been of excellent quality except for some HT "acorns" for a S1.  Not their fault though it was manufacturing problem.  I flagged it up with them and I was refunded.  When they got replacements from a different supplier I was asked to trial them.

Have you contacted them end explained your problem?

Peter

[Wittsend]

Wouldn't HT lead acorns be better bought from the Distributor Doctor

It's how the supplier behaves/reacts when they are informed of a problem that sets apart the good from the bad.

[Peter Holden]

Alan, they are for the Seies 1 engine that is to go in YOD and we're originally bought by my nephew along with some other stuff for the 48 engine.  Emberton  stuff is usually of very good quality.  Yes it is about how a company deals with problems and all I can say is that I found them excellent in that respect.

Peter